Fivetran: Facebook Ads connections are failing with a Metric Definition Exception
Incident
Report for Fivetran
Resolved
This incident has been resolved. We have confirmed that instance rates have returned to normal, and Facebook Ads connections are now syncing successfully.
Incident Summary
Description:
Facebook Ads connections were failing with a Metric Definition Exception.
Timeline:
The issue began on October 22, 2025, at 15:36 UTC and was resolved at 18:19 UTC.
Cause:
The sync failures occurred due to a recent code change introduced as part of a connector enhancement.
Resolution:
A Hotfix was deployed to address the issue by modifying the code logic. Following the deployment, affected connections resumed syncing successfully.
Incident Summary
Description:
Facebook Ads connections were failing with a Metric Definition Exception.
Timeline:
The issue began on October 22, 2025, at 15:36 UTC and was resolved at 18:19 UTC.
Cause:
The sync failures occurred due to a recent code change introduced as part of a connector enhancement.
Resolution:
A Hotfix was deployed to address the issue by modifying the code logic. Following the deployment, affected connections resumed syncing successfully.
Monitoring
A fix has been implemented, and we are monitoring the results.
Identified
We have identified that the connection syncs are failing with the following error, and we are working to resolve it:
"Cannot use metric definition of type interface io.micrometer.core.instrument.Timer to create metric of type interface io.micrometer.core.instrument.LongTaskTimer"
"Cannot use metric definition of type interface io.micrometer.core.instrument.Timer to create metric of type interface io.micrometer.core.instrument.LongTaskTimer"
This incident affected: Marketing connectors (Facebook Ads).