All iTunes Connectors Are Down

Incident Report for Fivetran Inc

Resolved

This incident has been resolved.

Posted May 05, 2020 - 17:31 UTC

Update

We are making changes to the headers passed in the authorization request to fix this issue.

Posted May 05, 2020 - 13:16 UTC

Identified

The issue seems to be on Apple's end as the request to fetch the authorization cookie is failing.

Posted May 05, 2020 - 11:58 UTC

Investigating

All iTunes connectors are failing on a HTTP 500 Internal Server error. We are investigating this issue.

Posted May 05, 2020 - 09:46 UTC

This incident affected: Fivetran Services (Replication Servers).