Fivetran: Connections that have syncs controlled manually via API are not triggering syncs.

Incident Report for Fivetran

Resolved

Description:
We identified an issue for connections that have syncs controlled manually via API are not triggering syncs which resulted in syncs being skipped with no error message.

Timeline:
This issue began on 4/4/2025 at 3:45 PM UTC and was resolved on 4/4/2025 at 9:30 PM UTC.

Cause:
The issue was found in the updated syncs scheduler logic.

Resolution:
A hotfix has been applied.

Posted Apr 04, 2025 - 15:30 UTC