Criteo HTTP 500 Error when fetching "Statistics"

Incident Report for Fivetran

Resolved

We have resolved this incident.

Posted Jun 01, 2022 - 06:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 01, 2022 - 06:06 UTC

Update

We have reached out to Criteo in relation to this issue and we are currently waiting for their response.

Posted Jun 01, 2022 - 04:22 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted May 31, 2022 - 22:00 UTC

Update

We are continuing to investigate this issue.

Posted May 31, 2022 - 18:45 UTC

Investigating

Constantly returning "HTTP 500 Internal Server Error" for all dates, metrics/dimensions.
We are currently investigating and working with Criteo to resolve this issue

Posted May 31, 2022 - 18:29 UTC

This incident affected: Marketing connectors (Criteo).