Fivetran: Multiple Connector Services Experienced Internal Configuration Issues
Incident
Report for Fivetran
Resolved
The impact analysis assessment has been completed, and additional actions are required. Fivetran Support will contact all affected customers via support tickets to provide detailed information on the impact and the necessary steps to be taken.
Update
We are continuing to assess the incident impact and prepare customer email communications.
Update
Impact assessment is ongoing, and we are preparing email communications for affected accounts.
Update
We are continuing to assess impacted Connections for this issue.
Update
We have deployed a hotfix for an issue where multiple connector services did not initialize sync runs with expected system settings. This has resulted in some connections to experience issues.
We are currently assessing the impacted Connections and will take further action as necessary to resolve any identified issues.
We are currently assessing the impacted Connections and will take further action as necessary to resolve any identified issues.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Identified
We have identified an issue where multiple connections are re-importing tables without loading data. This may be causing records in some destination tables to be marked as _fivetran_deleted = true. We are currently investigating in more detail and will provide additional updates accordingly.
This incident affected: Systems (General Services).