Some Instagram Business Connectors are failing with "Access Token is expired, Please get a new access token"
Incident
Report for Fivetran
Resolved
We have resolved this incident.
Monitoring
In order to resolve this issue, please follow the instructions below:
1. Navigate to your Instagram Connector's dashboard
2. Click on the Reconnect task
3. Re-Authorize Connection
4. Save & Test
1. Navigate to your Instagram Connector's dashboard
2. Click on the Reconnect task
3. Re-Authorize Connection
4. Save & Test
Update
In order to resolve this issue, please follow the instructions below:
1. Navigate to your Instagram Connector's dashboard
2. Click on the Reconnect task
3. Re-Authorize Connection
4. Save & Test
1. Navigate to your Instagram Connector's dashboard
2. Click on the Reconnect task
3. Re-Authorize Connection
4. Save & Test
Identified
The issue has been identified and we are working to resolve it.
This incident affected: Connectors (Marketing).