3rd Party: Clickup Connections are failing with 4XX Errors
Incident
Report for Fivetran
Resolved
This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.
Incident Summary
Description:
We identified an issue with ClickUp connections failing with 4XX
Timeline:
This issue began on 2025-10-30T05:30:00Z and was resolved on 2025-10-31T02:50:00Z
Cause:
The source system is returning a 404 response and 401 errors, causing the connection to break.
Resolution:
Implemented a temporary fix by adding alerts and skipping the affected endpoint since all are full sync endpoints.
Incident Summary
Description:
We identified an issue with ClickUp connections failing with 4XX
Timeline:
This issue began on 2025-10-30T05:30:00Z and was resolved on 2025-10-31T02:50:00Z
Cause:
The source system is returning a 404 response and 401 errors, causing the connection to break.
Resolution:
Implemented a temporary fix by adding alerts and skipping the affected endpoint since all are full sync endpoints.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
The source system is returning a 404 response and 401 errors, causing the connection to break. We are working on a temporary fix by adding alerts and skipping the affected endpoint. We have also reached out to the source team for further investigation.
Identified
The issue has been identified and we are working to resolve it.
This incident affected: Engineering connectors (ClickUp).