Users unable to log in to Fivetran dashboard using “Sign in with Google” option

Incident Report for Fivetran

Resolved

This incident has been resolved.

Posted Apr 19, 2022 - 16:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 19, 2022 - 15:35 UTC

Update

We’ve identified that the issue is caused by a wrong page redirection in our application. We are currently implementing and testing a fix to address login issues using this method.
For the time being, please try using your email and password to login if these are set up for your user, or SAML if this is set up for your account.

Posted Apr 19, 2022 - 12:49 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Apr 19, 2022 - 12:27 UTC

This incident affected: Web Application.