Fivetran: Some Database Connectors are Experiencing Sync Gaps
Incident
Report for Fivetran
Resolved
Description:
We experienced an issue affecting a subset of database connectors from October 16, 10:13 PM UTC, to October 17, 12:30 AM UTC. During this period, impacted connectors were non-functional, resulting in data sync gaps.
Services Affected:
sql_server_hva
sql_server
postgres_rds
oracle_rds
oracle_rac
oracle_hva
invoiced
oracle_ebs
heroku_postgres
google_cloud_sqlserver
google_cloud_postgresql
freshbooks
fivetran_log
azure_sql_managed_db
azure_postgres
aurora_postgres
hybrid_deployment_connectors
Timeline:
This issue began on October 16 at 10:13 PM and was resolved on October 17 at 12:30 AM UTC.
Cause:
The issue occurred due to an error related to a database table reference in our code.
Resolution:
The incident has been resolved. The fix has returned all affected connectors to their normal functionality.
We experienced an issue affecting a subset of database connectors from October 16, 10:13 PM UTC, to October 17, 12:30 AM UTC. During this period, impacted connectors were non-functional, resulting in data sync gaps.
Services Affected:
sql_server_hva
sql_server
postgres_rds
oracle_rds
oracle_rac
oracle_hva
invoiced
oracle_ebs
heroku_postgres
google_cloud_sqlserver
google_cloud_postgresql
freshbooks
fivetran_log
azure_sql_managed_db
azure_postgres
aurora_postgres
hybrid_deployment_connectors
Timeline:
This issue began on October 16 at 10:13 PM and was resolved on October 17 at 12:30 AM UTC.
Cause:
The issue occurred due to an error related to a database table reference in our code.
Resolution:
The incident has been resolved. The fix has returned all affected connectors to their normal functionality.