Fivetran: Multiple Access Grant Ended Notifications From Support Tickets

Incident Report for Fivetran

Resolved

We deployed a fix to address the duplicate notifications.
After the fix was deployed, there was one more notification and there were no more duplicates.

This is resolved.

Posted Oct 24, 2024 - 18:21 UTC

Monitoring

We stopped duplicate notifications regarding the expiration of access grants. We are monitoring the Support tickets.

Posted Oct 24, 2024 - 13:20 UTC

Identified

We identified multiple access grant ended notifications being delivered on Support tickets and are working to resolve it.

Posted Oct 24, 2024 - 13:01 UTC

This incident affected: Systems (General Services).