Fivetran: Sync delayed for multiple connectors.

Incident Report for Fivetran

Resolved

Description:
We identified an issue where syncs were delayed for multiple connectors.

Timeline:
This issue began on 23 August at 19:51 UTC and was resolved on 23 August at 21:09 UTC.

Cause:
A hotfix deployed caused all connector syncs that started during a 10-minute window to point to an incorrect code image, which led to a one-hour delay for those syncs.

Resolution:
The syncs were back to normal after the code was corrected.

Posted Aug 23, 2024 - 19:45 UTC