This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.
Incident Summary Description: We identified an issue for Hubspot connectors, which resulted in syncs failing with a "HTTP 503 Service Unavailable" error.
Timeline: This issue began on January 21st at 17:30 UTC and was resolved on January 21st at 18:30 UTC.
Cause: The Hubspot API was failing to respond to requests and returning a 503 error.
Resolution: Outage was not identified on Hubspot's status page, but a support ticket has been raised with Hubspot to ensure the service outage is logged.
Posted Jan 22, 2025 - 00:28 UTC
Monitoring
The Hubspot API was temporarily failing to respond to requests, but now appears to be restored. We are continuing to monitor to ensure the Hubspot API is fully operational.
Posted Jan 21, 2025 - 21:05 UTC
Identified
The issue has been identified and we are working to resolve it.
Posted Jan 21, 2025 - 19:30 UTC
This incident affected: Sales connectors (HubSpot).
