Fivetran: Some connectors are failing with errors: “No enum constant… AZURE_STORAGE_ACCOUNT_CREDENTIALS_" or "Reconnect Warehouse"

Incident Report for Fivetran

Resolved

We have resolved this incident.
Posted Jun 20, 2024 - 22:27 UTC

Monitoring

We have successfully deployed a fix. Connectors are recovering, and we are continuing to monitor results.
Posted Jun 20, 2024 - 19:33 UTC

Update

We have identified the root cause for this issue, and we are working towards a solution.

Connectors running in subsets of our AWS, Azure, and GCP regions are affected.
Posted Jun 20, 2024 - 19:01 UTC

Update

Our teams are continuing to investigate this issue.

We have currently identified that affected connectors are failing with the possible error messages -

- “java.lang.IllegalArgumentException: No enum constant com.fivetran.secrets.common.SystemCredentialType.AZURE_STORAGE_ACCOUNT_CREDENTIALS_"
- "java.lang.NoClassDefFoundError: Could not initialize class com.fivetran.warehouses.common.staging.s3.StageToS3"
- Reconnect Warehouse
Posted Jun 20, 2024 - 18:21 UTC

Identified

The issue has been identified and we are working to resolve it.
Posted Jun 20, 2024 - 17:37 UTC
This incident affected: Systems (General Services).