Some Shopify connectors are experiencing sync delays
Incident Report for Fivetran
This incident has been resolved.
Posted Oct 19, 2023 - 10:57 UTC
This issue is now resolved. There are a small number of customers still affected by this whom we will work with directly until their syncs are back to a normal state.
Posted Oct 19, 2023 - 10:56 UTC
The majority of impacted connectors are once again successfully incrementing. We will continue to monitor all affected connectors until they resume their normal sync functionality.
Posted Oct 18, 2023 - 17:26 UTC
We have identified a recent change that has resulted in recent Shopify sync delays starting around 4:00 AM UTC. We will continue to investigate and provide additional updates.
Posted Oct 18, 2023 - 00:23 UTC
The issue has been identified and we are working to resolve it.
Posted Oct 17, 2023 - 23:45 UTC
This incident affected: Sales connectors (Shopify).