Connectors are failing in the Azure West Europe region

Incident Report for Fivetran

Resolved

This incident has been resolved by Azure. We have observed that instance rates are returning to normal levels, and affected connectors are syncing successfully.

Posted Jan 21, 2024 - 09:57 UTC

Update

We have further identified that this is due to an issue with the Azure storage account in the West Europe region, and currently, Microsoft is investigating the issue. Azure service health dashboard also reflects this ongoing issue.

Posted Jan 21, 2024 - 06:29 UTC

Update

All the connectors in Azure Europe west region are failing.

Possible cause - not able to perform put/get operations to Azure Storage

Looks like only the Azure Europe west cluster is affected

Posted Jan 21, 2024 - 06:12 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Jan 21, 2024 - 06:08 UTC

This incident affected: Systems (General Services).