3rd Party: Recent invoices not displaying in the Fivetran Dashboard

Incident Report for Fivetran

Resolved

The fix has returned all affected connectors to their normal functionality and the incident has been resolved.

Posted Sep 13, 2024 - 22:50 UTC

Update

We are continuing to backfill the missing records starting with September 4th, 2024.

Posted Sep 13, 2024 - 08:45 UTC

Update

We are continuing to backfill the missing records starting with September 4th, 2024.

Posted Sep 12, 2024 - 09:28 UTC

Monitoring

We've corrected the issue and have begun to backfill the missing records starting with September 4th, 2024.

Posted Sep 11, 2024 - 21:42 UTC

Update

We are continuing to troubleshoot. In the meantime, we have identified a possible workaround that is currently undergoing testing.

Posted Sep 11, 2024 - 17:36 UTC

Update

Integration between our internal systems and our product dashboard is causing this issue and we are continuing to troubleshoot.

Posted Sep 11, 2024 - 09:35 UTC

Investigating

We are currently investigating a UI bug that has resulted in recent invoices not being displayed in the billing section of the Fivetran dashboard.

Posted Sep 10, 2024 - 22:03 UTC

This incident affected: Web Application.