3rd Party: Workday Connections Failed Due to Source Downtime
Incident
Report for Fivetran
Resolved
Description:
We identified an issue where multiple Workday connections failed with the error: Your Workday source is not available at this time.
Timeline (UTC):
The issue began around 2026-02-13 21:40 UTC and was resolved around 2026-02-13 23:00 UTC, after which syncs resumed successfully.
Cause:
The failures were due to an unplanned/unexpected downtime on the Workday side. During this period, Workday APIs were unavailable and returned source-not-available errors.
Resolution:
Workday restored service availability. Once the source became accessible again, affected connections resumed normal sync behavior automatically.
We identified an issue where multiple Workday connections failed with the error: Your Workday source is not available at this time.
Timeline (UTC):
The issue began around 2026-02-13 21:40 UTC and was resolved around 2026-02-13 23:00 UTC, after which syncs resumed successfully.
Cause:
The failures were due to an unplanned/unexpected downtime on the Workday side. During this period, Workday APIs were unavailable and returned source-not-available errors.
Resolution:
Workday restored service availability. Once the source became accessible again, affected connections resumed normal sync behavior automatically.
Monitoring
The failures were caused by temporary unavailability of the Workday source system
Identified
The issue has been identified and we are working to resolve it.
This incident affected: Systems (General Services) and Human Resources connectors (Workday RaaS).