Some Shopify connectors failing with 'Index 1 out of bounds for length 1' exception

Incident Report for Fivetran

Resolved

We have resolved this incident.

Posted Jun 22, 2022 - 00:57 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 21, 2022 - 21:58 UTC

Update

A fix has been implemented and we are monitoring the results.

Posted Jun 21, 2022 - 21:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 21, 2022 - 21:57 UTC

Update

We are investigating a possible root cause of the recent 'Index 1 out of bounds for length 1' exception causing a number of Shopify connectors to fail.

Posted Jun 21, 2022 - 20:05 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Jun 21, 2022 - 19:27 UTC

This incident affected: Sales connectors (Shopify).