Mongo connectors version 4 and above may experience failures and data integrity issues at the moment.

Incident Report for Fivetran

Resolved

This incident has been resolved.

Posted Oct 20, 2020 - 08:12 UTC

Monitoring

All issues have been identified and fixes are in places. Syncs are getting back to normal.

Posted Oct 17, 2020 - 02:41 UTC

Identified

We are currently working on a fix to get incremental sync working in a timely manner. We are going to test this fix with a subset of affected users. Support will contact you through your ticket if you're one of those affected users with the next steps.

Posted Oct 16, 2020 - 16:56 UTC

Update

We are continuing to investigate this issue.

Posted Oct 16, 2020 - 16:34 UTC

Investigating

We are currently investigating this issue.

Posted Oct 16, 2020 - 16:24 UTC