Mixpanel connectors are failing

Incident Report for Fivetran

Resolved

All the connectors are back up and syncing fine. This incident has been resolved.

Posted Feb 15, 2021 - 13:15 UTC

Monitoring

A fix has been implemented and the connectors are catching up. We will continue to monitor and also no data loss is expected at this time.

Posted Feb 15, 2021 - 10:47 UTC

Identified

Mixpanel has confirmed the issue on their end and are working on a fix. Connectors will be able to sync once the issue is fixed on their end

Posted Feb 15, 2021 - 09:26 UTC

Investigating

All Mixpanel Connectors are failing on "Read Timed out" error while querying the Export API. Our team is getting in touch with Mixpanel Support to understand the issue.

Posted Feb 15, 2021 - 05:34 UTC