3rd Party: LinkedIn Company Pages connectors are failing with an error- Insufficient permissions to make API call

Incident Report for Fivetran

Resolved

We have resolved this incident.

Posted Dec 14, 2023 - 13:28 UTC

Update

We have deployed a fix for this issue. We will continue to monitor all affected connectors until they resume their normal sync functionality.

Posted Dec 14, 2023 - 10:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 14, 2023 - 10:28 UTC

Identified

We have identified an issue where LinkedIn Company Pages connectors are failing with an error -
Insufficient permissions to make API call. Source service message: Not enough permissions to access: partnerApiSocialMetadata.BATCH_GET.20230901.

No change has been made on our end or on the customer's end. We are working on a workaround from our end to prevent the connectors from failing.

Posted Dec 14, 2023 - 07:23 UTC

This incident affected: Marketing connectors (LinkedIn Company Pages).