Fivetran: Marketo Connector Syncs Experiencing Delays
Incident
Report for Fivetran
Resolved
This incident has been resolved.
Incident Summary
Description:
Marketo Connectors were experiencing delayed sync
Timeline:
This issue was identified on October 21 at 11:00 AM UTC and was resolved on October 21 at 3:51 PM UTC.
Cause:
This issue was caused by a recent sync strategy update for the program_membership endpoint
Resolution:
We have reverted the change for the sync strategy update.
Incident Summary
Description:
Marketo Connectors were experiencing delayed sync
Timeline:
This issue was identified on October 21 at 11:00 AM UTC and was resolved on October 21 at 3:51 PM UTC.
Cause:
This issue was caused by a recent sync strategy update for the program_membership endpoint
Resolution:
We have reverted the change for the sync strategy update.
Monitoring
A fix has been deployed for this issue. All Connectors experiencing sync delays have been stopped, and a new sync will start shortly after.
We are continuing to monitor to ensure the success of the fix.
We are continuing to monitor to ensure the success of the fix.
Update
Further investigation has identified a potential issue with the Connector that is causing a delay in the sync. We are continuing to investigate to identify a fix for the issue.
Identified
The issue has been identified and we are working to resolve it.
This incident affected: Marketing connectors (Marketo).