Some Connectors Were Failing on "ERROR: canceling statement due to user request"

Incident Report for Fivetran

Resolved

A small subset of connectors were failing on the error "ERROR: canceling statement due to user request" from 8:41 GMT until 8:55 GMT due to an issue with our internal servers. We identified the query causing the failure and this was fixed immediately.

We now see the connectors back to running without any issues.

Posted Sep 16, 2021 - 09:00 UTC