Fivetran: The setup tests for connectors that use SSH tunnels have a chance of failing with the following error: "com.fivetran.ssh.SetupFormSshException: The ssh key might have changed"

Incident Report for Fivetran

Resolved

We have resolved this incident.
Posted Oct 14, 2023 - 02:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2023 - 23:18 UTC

Identified

The issue has been identified and we are working to resolve it.
Posted Oct 13, 2023 - 23:18 UTC

Update

We are continuing to investigate this issue.
Posted Oct 13, 2023 - 15:11 UTC

Investigating

Our engineering team is continuing to investigate but we have yet to determine the root cause of this issue.
Posted Oct 13, 2023 - 11:33 UTC

Identified

The issue has been identified and we are working to resolve it.
Posted Oct 13, 2023 - 08:18 UTC
This incident affected: Database connectors (SQL Server).