Fivetran: Intermittent Sync Failure for Connectors with Managed_Data_Lake and New_S3_Datalake Destinations.

Incident Report for Fivetran

Resolved

Description:
We identified an issue for connectors with managed_data_lake and new_s3_datalake destination services, which resulted in intermittent sync failures.

Timeline:
This issue began on 2025-09-29 at 16:19:00 UTC and was resolved on 2025-10-08 17:06:00 UTC.

Cause:
The connectors encountered an error while trying to write data to a directory that was inadvertently removed during a recent update.

Resolution:
The issue was resolved by restoring the directory through a rollback of the recent code change that had deleted it.

Posted Oct 08, 2025 - 11:30 UTC