Stripe connectors failing on /v1/issuing/* endpoints

Incident Report for Fivetran

Resolved

This incident has been resolved

Posted Dec 22, 2021 - 05:03 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 22, 2021 - 04:52 UTC

Monitoring

The failures experienced earlier today were due to a source side bug that caused the issuing endpoints to fail. We implemented a workaround that modified which exceptions we checked for, which has since resolved the failures. We are continuing to monitor syncs.

Posted Dec 21, 2021 - 20:04 UTC

Update

A fix has been implemented and we are monitoring the results.

Posted Dec 21, 2021 - 15:48 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 21, 2021 - 15:10 UTC

Identified

The issue has been identified and we are working to resolve it

Posted Dec 21, 2021 - 13:00 UTC