Fivetran: Some SFTP connectors are failing with "JSchAlgoNegoFailException" errors

Incident Report for Fivetran

Resolved

We have resolved this incident.

Posted Jan 19, 2024 - 22:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 19, 2024 - 19:37 UTC

Update

SFTP connectors using SSH authentication are affected. We have identified a problematic release we suspect to be causing this issue, and we are currently working on a hotfix.

Posted Jan 19, 2024 - 18:24 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Jan 19, 2024 - 17:48 UTC

This incident affected: File connectors (SFTP).