3rd Party: Some Box Connections are failing with HTTP "429 Too Many Requests" errors
Incident
Report for Fivetran
Resolved
We have resolved this incident.
Incident Summary:
Description:
We identified an issue in some Fivetran's Box connections failing their sync runs with HTTP "429 Too Many Requests" errors.
Timeline:
Incident Start time: 2026:02:24 23:35 UTC
Incident End time: 2026:02:25 00:02 UTC
Cause:
The sync runs failures occurred to an issue in Box's API. Box created a status page for this issue, and they deployed measures to fix the API errors.
Box status page: https://status.box.com/incidents/yb6gsksvbkzf
Resolution:
Box has resolved their incident, and our affected Box connection sync runs have recovered.
Incident Summary:
Description:
We identified an issue in some Fivetran's Box connections failing their sync runs with HTTP "429 Too Many Requests" errors.
Timeline:
Incident Start time: 2026:02:24 23:35 UTC
Incident End time: 2026:02:25 00:02 UTC
Cause:
The sync runs failures occurred to an issue in Box's API. Box created a status page for this issue, and they deployed measures to fix the API errors.
Box status page: https://status.box.com/incidents/yb6gsksvbkzf
Resolution:
Box has resolved their incident, and our affected Box connection sync runs have recovered.
Monitoring
3rd Party: Box has resolved their incident. We are seeing connections recover, and we are monitoring as new sync runs trigger.
Update
This issue is occurring due to an incident on Box's end.
More details are available on Box's status page: https://status.box.com/incidents/yb6gsksvbkzf.
We are monitoring Box's updates as they work through their incident.
More details are available on Box's status page: https://status.box.com/incidents/yb6gsksvbkzf.
We are monitoring Box's updates as they work through their incident.
Identified
The issue has been identified and we are working to resolve it.
This incident affected: File connectors (Box).