Update - We have restarted the syncs from our end and are continuing to monitor the connections
Sep 28, 10:41 UTC
Update - We've deployed another fix that we expect to fix the root cause of these issues. We will be restarting some active syncs to apply this fix.
Sep 26, 03:25 UTC
Update - We are still experiencing intermittent connector failures with the following exception: "Connections could not be acquired from the underlying database".
We are investigating this further.
Sep 25, 16:13 UTC
Update - We have re-started the syncs and are continuing to monitor the connections
Sep 25, 11:14 UTC
Update - Some of the connectors are stuck and are not able to finish the sync. We are working on our end to re-start these syncs and will continue to monitor the progress
Sep 25, 06:03 UTC
Monitoring - We have implemented a fix and are no longer seeing connector failures. We will continue to monitor connector performance.
Sep 24, 21:30 UTC
Update - As part of our investigation we will be restarting some services at 1:45 PM PT. As part of this update, some connectors may be interrupted and require a restart.
Sep 24, 20:42 UTC
Investigating - We are seeing intermittent connector failures with the following exception: "Connections could not be acquired from the underlying database!". We are currently investigating the root cause.
Sep 24, 18:58 UTC