Update - If you have Connection failures due to the "data_lake_corrupted" task, please raise a Support Ticket for us to assist in resolving this issue.
We will be sending a communication to all affected customers with further details on this issue and the resolution.
Jun 16, 2025 - 20:00 UTC
Update - Customers with bucket versioning enabled, please raise a Support Ticket for us to provide further guidance on resolving this issue.
Jun 15, 2025 - 15:27 UTC
Update - Customers with bucket versioning enabled can proceed to restore all files for their bucket to allow the sync to complete successfully. For customers without bucket versioning enabled, our engineering team is actively working on determining the next steps and will provide further guidance shortly
Jun 15, 2025 - 02:59 UTC
Update - We have identified the root cause of the issue, which was related to orphan file cleanup deleting some active files. A hotfix has been deployed to prevent further impact. We are currently working on unlinking the deleted files to restore sync functionality. Our team continues to actively work on resolving this.
Jun 14, 2025 - 15:12 UTC
Update - We are continuing to work on a fix for this issue.
Jun 14, 2025 - 10:12 UTC
Identified - The issue has been identified and we are working to resolve it.
Jun 14, 2025 - 07:45 UTC