3rd Party: Twitter Ads connections are failing with BadRequestException due to changes on the source side.
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Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 2026 - 20:40 UTC
May 20, 2026 - 20:40 UTC
Update - We are continuing to work on a fix for this issue.
May 20, 2026 - 18:53 UTC
May 20, 2026 - 18:53 UTC
Identified - The issue has been identified and we are working to resolve it.
May 20, 2026 - 18:50 UTC
May 20, 2026 - 18:50 UTC
Update - We are working to identify possible workarounds. In the meantime, we are continuing to communicate with the X team. We will continue to provide updates as soon as new information becomes available.
Next expected update: Thursday, May 20th
May 18, 2026 - 16:41 UTC
Next expected update: Thursday, May 20th
May 18, 2026 - 16:41 UTC
Update - Our team continues to work with X to address all known issues. We are closely monitoring the situation. We will continue to provide updates as soon as new information becomes available.
Next Expected Update: Monday, May 18, 2026
May 14, 2026 - 22:20 UTC
Next Expected Update: Monday, May 18, 2026
May 14, 2026 - 22:20 UTC
Update - We are continuing to observe HTTP 500 Internal Server Errors across both the X Ads and X Organic connectors. As a result, data ingestion for those endpoints is currently being skipped to avoid further processing failures. You will notice an alert on your dashboard for the same.
However, we are no longer receiving empty reports for most report types. This issue currently persists only for ORGANIC_TWEET_REPORT. We are actively working with the X support team to resolve the remaining API issues.
If you have started seeing the latest data in your reports tables and no longer see the "Stats Report Server Error" alert on your dashboard, you may perform a full resync to backfill any missing historical data.
May 14, 2026 - 15:37 UTC
However, we are no longer receiving empty reports for most report types. This issue currently persists only for ORGANIC_TWEET_REPORT. We are actively working with the X support team to resolve the remaining API issues.
If you have started seeing the latest data in your reports tables and no longer see the "Stats Report Server Error" alert on your dashboard, you may perform a full resync to backfill any missing historical data.
May 14, 2026 - 15:37 UTC
Identified - X's async reporting API has been intermittently returning empty or zero-value data and experiencing a higher rate of Internal Server errors since approximately April 9, 2026. This affects all report tables in the Twitter Ads and Twitter Organic connectors.
We have reported this issue to X Corp and are actively working with them toward a resolution.
May 13, 2026 - 18:41 UTC
We have reported this issue to X Corp and are actively working with them toward a resolution.
May 13, 2026 - 18:41 UTC
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