All Systems Operational
Uptime over the past 90 days. View historical uptime.
Fivetran Services Operational
90 days ago
99.99 % uptime
Today
Web App ? Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.99 % uptime
Today
Replication Servers ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jan 29, 2020

No incidents reported today.

Jan 28, 2020
Browser Uploads - Currently Not Working
Resolved - This incident is resolved and the functionality is back up and running.

Sorry for the inconvenience.
Jan 28, 18:30 UTC
Investigating - Fivetran functionality to directly upload files is currently down. Our engineering team is investigating the issue.
Jan 28, 16:12 UTC
Jan 27, 2020
Slowness in the Fivetran UI
Resolved - This incident has been resolved.
Jan 27, 22:29 UTC
Investigating - Our Engineering Team is reporting slowness within the Fivetran dashboard (e.g. Connector dashboards are slow to load, slow to create Connectors, etc.). Our Engineering Team is actively investigating this issue with urgency.
Jan 27, 21:43 UTC
Fivetran Docs and connectors affected by Google outage
Resolved - The outage has been resolved by Google. We have confirmed that connectors and ERD diagrams are no longer effected.
Jan 27, 20:19 UTC
Monitoring - Due to the outage with certain modules of GSuite as listed here: https://www.google.com/appsstatus#hl=en&v=status our customers will:
- See failed connectors that are used to sync data from Google sheets
- Not be able to check the ERD diagrams that are part of our Fivetran Docs site

Fivetran team is monitoring the progress and we should be back and working as soon as the outage is resolved by Google.
Jan 27, 19:20 UTC
Few iTunes connectors are failing
Resolved - This incident has been resolved.
Jan 27, 14:04 UTC
Monitoring - Our dev identified a bug with connectors that are syncing sales_summary_daily report. The fix has been implemented and we are currently monitoring the progress.
Jan 27, 11:54 UTC
Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020
We are facing an outage which may be affecting a few of our connectors.
Resolved - This incident has been resolved.
Jan 23, 15:34 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 23, 15:32 UTC
We are facing a partial outage.
Resolved - This incident has been resolved.
Jan 23, 10:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 10:34 UTC
Update - We are having some issues with our production database. This may be affecting a few of our connectors and Transformations.
Jan 23, 10:19 UTC
Investigating - We are currently investigating this issue.
Jan 23, 10:18 UTC
Backend servers are temporarily down.
Resolved - This incident has been resolved.
Jan 23, 01:39 UTC
Identified - This will cause some running syncs to fail and delays to occur. We are working to have everything up and running as quickly as possible.
Jan 22, 23:49 UTC
Jan 22, 2020
All Asana connectors are failing.
Resolved - This incident has been resolved.
Jan 22, 17:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 12:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 22, 09:21 UTC
Investigating - We are currently investigating this issue.
Jan 22, 06:39 UTC
All Pinterest connectors are failing.
Resolved - This incident has been resolved.
Jan 22, 14:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 12:46 UTC
Update - We are continuing to work on a fix for this issue.
Jan 22, 07:21 UTC
Identified - Pinterest has changed the format of response of ReportStatus which is causing the issue. We are working on a fix for this.
Jan 22, 06:59 UTC
Investigating - We are currently investigating this issue.
Jan 22, 06:22 UTC
Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020
Facebook Ad Insights Connector - Data Discrepancy Identified
Resolved - This incident has been resolved.
Jan 17, 14:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 16, 15:11 UTC
Investigating - Data only for a random single account is being synced.
Affected customers:
> Customers who have selected multiple/ all accounts to sync in the setup
Jan 16, 13:43 UTC
Google Ads Connectors Failing
Resolved - This incident has been resolved. We sincerely apologize for the inconvenience caused.
Jan 17, 00:40 UTC
Monitoring - A fix has been implemented and we are monitoring the fix before marking this as resolved.
Jan 16, 23:41 UTC
Identified - An issue with Google Ads Connectors has been identified and a fix is being implemented.
Jan 16, 22:33 UTC
Jan 16, 2020
AuroraMySQL setup tests are failing
Resolved - This incident has been resolved.
Jan 16, 13:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 12:48 UTC
Investigating - AuroraMySQL setup tests are failing when we test the connector setup in the dashboard.
Jan 16, 12:14 UTC
Jan 15, 2020

No incidents reported.

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