Resolved -
This incident has been resolved. We have observed that instance rates are returning to normal levels, and affected connections are syncing successfully.
Incident Summary
Description:
We identified an issue with Oracle connections, which resulted in syncs failing with a 'ORA-00942: table or view does not exist' error.
Timeline:
This issue began on February 18th, at around 5:45 AM UTC and was resolved on February 18th, at around 8:45 AM UTC
Cause:
Recent code changes initiated queries to the sys.tabpart$ system table. Consequently, since the required grant was missing, all subsequent connection syncs resulted in failure.
Resolution:
We have restored connection sync stability by reverting a recent code change. All systems are now operating normally.
Feb 18, 10:11 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 18, 09:18 UTC
Update -
We are continuing to work on a fix for this issue.
Feb 18, 06:45 UTC
Identified -
The issue has been identified and we are working to resolve it.
Feb 18, 06:40 UTC