This incident has been resolved. We have observed that instance rates are returning to normal levels, and affected connectors are syncing successfully.
Incident Summary
Description: We identified an issue affecting the SDK Connectors where the syncs are failing with the error "Unable to start the docker daemon process within timeout".
Timeline: This issue began on 28/07/2025 at 07:00 UTC and was resolved on 28/07/2025 at 10:30 UTC.
Cause: The issue was caused by a recent change in the connector startup process.
Resolution: The changes were reverted to resolve the issue.
Posted Jul 28, 2025 - 09:33 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 28, 2025 - 08:26 UTC
Identified
We identified an issue affecting the SDK Connectors where the syncs are failing with the error "Unable to start the docker daemon process within timeout".
Posted Jul 28, 2025 - 08:20 UTC
This incident affected: Function connectors (Connector SDK).
