3rd Party: Some Connectors Failed or Rescheduled Due to an Outage With AWS Services
Incident
Report for Fivetran
Resolved
Description:
Connectors utilising AWS Services as part of their infrastructure experienced issues due to an AWS Services Incident. This resulted in syncs failing or rescheduling with an error: "443 Connect Time Out".
Timeline:
This issue began on the 29th of August at 8:32 AM UTC and was resolved on the 29th of August at 09:58 AM UTC.
Cause:
This was due to an incident in AWS where multiple AWS Services experienced network connectivity issues. Please visit the AWS status page for further details (https://health.aws.amazon.com/health/status?eventID=arn:aws:health:global::event/IAM/AWS_IAM_OPERATIONAL_ISSUE/AWS_IAM_OPERATIONAL_ISSUE_C9750_3CF4B9D9C39).
Resolution:
AWS determined the root cause of their networking issue and resolved it. Connectors have resumed syncing successfully.
Connectors utilising AWS Services as part of their infrastructure experienced issues due to an AWS Services Incident. This resulted in syncs failing or rescheduling with an error: "443 Connect Time Out".
Timeline:
This issue began on the 29th of August at 8:32 AM UTC and was resolved on the 29th of August at 09:58 AM UTC.
Cause:
This was due to an incident in AWS where multiple AWS Services experienced network connectivity issues. Please visit the AWS status page for further details (https://health.aws.amazon.com/health/status?eventID=arn:aws:health:global::event/IAM/AWS_IAM_OPERATIONAL_ISSUE/AWS_IAM_OPERATIONAL_ISSUE_C9750_3CF4B9D9C39).
Resolution:
AWS determined the root cause of their networking issue and resolved it. Connectors have resumed syncing successfully.