Criteo connectors are failing with "PrimaryKeyContainsNull: Null primary key found while syncing table criteo.placement_report"

Incident Report for Fivetran

Resolved

We have reincorporated the placement_report for all affected connectors and they have resumed normal functionality.

Posted Oct 04, 2022 - 13:00 UTC

Monitoring

A hot fix has been deployed to temporarily skip the placements report. We are continuing to work with Criteo to resolve the null primary keys.

Posted Sep 16, 2022 - 20:36 UTC

Update

We are continuing to investigate the Null primary fields and are currently awaiting Criteo's input on the issue.

Posted Sep 16, 2022 - 11:33 UTC

Update

We are currently receiving NULL primary fields in the placement report from Criteo. We have reached out to Criteo Support in relation to this issue.

As a temporary workaround, you can uncheck the placement_report until the issue is resolved

Posted Sep 15, 2022 - 05:07 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Sep 15, 2022 - 04:54 UTC

This incident affected: Marketing connectors (Criteo).