3rd Party: Some Trade Desk connectors are failing with a 403 exception

Incident Report for Fivetran

Resolved

We have resolved this incident.

Posted Jan 20, 2024 - 05:27 UTC

Monitoring

The fix has been deployed. We will continue to monitor all affected connectors until they resume their normal sync functionality.

Posted Jan 20, 2024 - 02:21 UTC

Identified

We have identified an issue with some of our The Trade Desk connectors where syncs are currently failing due to a 403 exception getting returned when we query the bidlist/21207 endpoint. Our developers are working to raise a fix that will temporarily skip the problematic endpoint to get the syncs to complete successfully.

Posted Jan 20, 2024 - 00:51 UTC

Investigating

We are currently investigating an issue with our The Trade Desk connectors that is causing some connectors to fail with a 403 exception.

Posted Jan 20, 2024 - 00:19 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Jan 20, 2024 - 00:07 UTC

This incident affected: Marketing connectors (The Trade Desk).