3rd Party: Twitter Ads and Twitter Organic connections are experiencing sync failures due to an HTTP 503 (Service Unavailable) error

Incident Report for Fivetran

Resolved

This incident has been resolved. We have observed that instance rates have returned to normal levels, and affected connectors are syncing successfully.

Incident Summary
Description:
We identified an issue with Twitter Ads and Twitter Organic connections, which resulted in sync failures with an "HTTP 503 (Service Unavailable)" error.

Timeline:
This issue began on 2026-04-07 at 15:00 UTC and was resolved at 23:00 UTC.

Cause:
The Twitter Ads API '/stats/jobs/accounts/' endpoint started returning HTTP 503 (Service Unavailable) errors.

Resolution:
A hotfix was deployed to handle 503 errors, as well as to retry failed endpoints.

Posted Apr 07, 2026 - 23:30 UTC