Some syncs are not starting on schedule.

Incident Report for Fivetran

Resolved

Sync scheduling has returned to normal. Most sync delays happened between 8AM and 1PM Pacific today; July 28th. A full RCA will be posted here next week. At this time, the root cause appears to have been an unhandled exception in our sync scheduler.

Posted Jul 28, 2022 - 23:41 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 28, 2022 - 23:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 28, 2022 - 23:01 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 28, 2022 - 20:41 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Jul 28, 2022 - 20:36 UTC