3rd Party: Box Connections were failing due to downtime issue on the source side.

Incident Report for Fivetran

Resolved

Description:
We identified an issue where Box Connections were failing due to a downtime issue on the source side.

Timeline:
This issue began on January 08 at 12:00 AM UTC and was resolved on January 08 at 3:45 AM UTC.

Cause:
Connectors were failing with HTTP 503 Service Unavailable due to an incident on the source side.
https://status.box.com/

Resolution:
The issue has been resolved by the source, and all syncs are now running successfully.
Posted Jan 08, 2026 - 05:22 UTC