This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.
Posted Nov 07, 2023 - 17:06 UTC
We are continuing to monitor all affected connectors after the recent fix deployment and there has been a large reduction so far with only a few accounts still receiving the error from Microsoft.
We will check in with further updates accordingly.
Posted Nov 07, 2023 - 13:07 UTC
We have deployed the fix for this issue and connectors are recovering with a warning on the dashboard regarding the skipped report.
We will continue to monitor all affected connectors and check in with updates accordingly.
Posted Nov 06, 2023 - 17:08 UTC
We are currently developing a temporary workaround to skip the problematic reports. We will provide additional updates on its deployment shortly.
Posted Nov 06, 2023 - 15:23 UTC
The issue is due to a 'ReportingServiceInvalidReportId' error from the source side when querying certain reports. A bug report has been filed with the Microsoft Team and we are awaiting an update from them.
Posted Nov 06, 2023 - 15:08 UTC
We have identified an issue where Microsoft Advertising connectors are failing with a 'UnexpectedFaultException'. We are currently investigating in more detail and will provide additional updates accordingly.
Posted Nov 06, 2023 - 13:53 UTC
This incident affected: Marketing connectors (Microsoft Advertising).