This incident has been resolved. We have observed that instance rates returned to normal levels, and affected connectors are syncing successfully
Incident Summary
Description: We identified an issue with the Amplitude connection, which resulted in syncs failing with a "Credentials for Amazon S3 were not provided".
Timeline: This issue began on 2025-07-22 at 04:09 PM UTC and was resolved on 2025-07-22 at 09:29 PM UTC.
Cause: The issue occurred due to a recent change related to the support for the S3 bucket export mechanism
Resolution: We have deployed a code fix to resolve the issue
Posted Jul 23, 2025 - 06:00 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 23, 2025 - 03:55 UTC
Identified
We have identified that the Amplitude connections are failing with this error "Credentials for Amazon S3 were not provided".
Posted Jul 22, 2025 - 20:05 UTC
This incident affected: Event connectors (Amplitude).
