This incident has been resolved. We have observed that instance rates are returning to normal levels, and affected Google Sheets connectors are now syncing successfully.
Incident Summary Description: We identified an issue for Google Sheets connections, which resulted in syncs failing with a "HTTP 403 Forbidden" error.
Timeline: Incident start: 2025-07-10 15:00 UTC Incident end: 2025-07-10 20:30 UTC
Cause: TBD - Fivetran has contacted Google Support for exact details
Resolution: TBD - Fivetran waiting for Google Support for details
Posted Jul 11, 2025 - 00:19 UTC
Monitoring
We can confirm the connections have started to recover.
We will continue to monitor all affected connectors until they resume their normal sync functionality.
Posted Jul 10, 2025 - 21:27 UTC
Identified
The issue has been identified and we are working to resolve it.
Posted Jul 10, 2025 - 21:15 UTC
This incident affected: File connectors (Google Sheets).
