Fivetran : Multiple Connections and Transformations are failing due to scheduling issues.

Incident Report for Fivetran

Resolved

This incident has been resolved. We have confirmed that instance rates have returned to normal and connectors are now syncing successfully.

Incident Summary

Description:
We have identified an issue on our scheduling and orchestration service which resulted in multiple connections and transformations failure.

Timeline:
This issue began on November 7, 2025 at 08:15 AM UTC and was resolved on November 7, 2025 at 09:45 AM UTC.

Cause:
A recent change in our code caused our scheduling service to be overloaded resulting in numerous connection failures and delays in connection starts across all connections and transformations.

Resolution:
A hotfix was deployed by scaling up resources and fix the change's behaviour.
Posted Nov 07, 2025 - 08:15 UTC