This incident has been resolved. We have observed that success rates are returning to normal levels and affected connections are syncing successfully.
Incident Summary
Description: Affected Marketo connections experienced sync failures with error PROGRAM_MEMBERSHIP: fields not specified
Timeline: This issue began on 2025-05-08 16:00:00 UTC and was resolved on 2025-05-10 12:30:00 UTC.
Cause: A recent connector change unintentionally impacted requests to the affected endpoint, resulting in sync failures.
Resolution: The change introducing the issue was reverted, and the fix was successfully deployed.
Posted May 10, 2026 - 12:39 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 10, 2026 - 12:30 UTC
Identified
The Marketo connections are failing with “PROGRAM_MEMBERSHIP: fields not specified” Error. The issue has been identified and we are working to resolve it.
Posted May 10, 2026 - 10:10 UTC
This incident affected: Marketing connectors (Marketo).
