3rd Party: Pipedrive connections are failing with 504 gateway error
Incident
Report for Fivetran
Resolved
This incident has been resolved by the Pipedrive team. We have observed that instance rates are returning to normal levels, and affected connectors are syncing successfully.
Incident Summary
Description:
There was an incident with Pipedrive because of which the Fivetran Pipedrive connections started failing with a 504 gateway error.
Timeline:
Incident start date: 2025-06-10 06:28 UTC
Incident end date: 2025-06-10 14:38 UTC
Cause:
The issue was caused by an incident on Pipedrive's side, affecting many components, including the REST APIs as well. Pipedrive status page: https://status.pipedrive.com
Resolution:
The Pipedrive team implemented a fix that successfully resolved the issue.
Incident Summary
Description:
There was an incident with Pipedrive because of which the Fivetran Pipedrive connections started failing with a 504 gateway error.
Timeline:
Incident start date: 2025-06-10 06:28 UTC
Incident end date: 2025-06-10 14:38 UTC
Cause:
The issue was caused by an incident on Pipedrive's side, affecting many components, including the REST APIs as well. Pipedrive status page: https://status.pipedrive.com
Resolution:
The Pipedrive team implemented a fix that successfully resolved the issue.
Monitoring
A fix has been implemented from Pipedrive team. We're currently monitoring the connector performance.
Update
The issue has been identified from Pipedrive with the Pipedrive Web App and is actively worked upon by the team. The live status is made available on the Pipedrive status page here: https://status.pipedrive.com/
Identified
The issue has been identified and we are working to resolve it.
This incident affected: Sales connectors (Pipedrive).