Fivetran: Incorrect Migration of Transformations for Some Customers

Incident Report for Fivetran

Resolved

We found this issue only impacts a select group of customers. This is not a Fivetran-wide incident. Those impacted will receive a follow-up communication to inform them of their impact and the resolution.
Posted Jan 09, 2025 - 19:13 UTC

Update

We are continuing to work on this issue.
Posted Jan 09, 2025 - 09:00 UTC

Update

We are continuing to investigate this issue.
Posted Jan 07, 2025 - 22:50 UTC

Investigating

We are actively investigating this issue, which may temporarily result in a higher reported paid transformation usage. Please note that this will not impact billing, and we are working to resolve the issue before the end of the month. Once fixed, the correct usage will be reflected, and there will be no impact on your final bill.
Posted Jan 07, 2025 - 09:45 UTC

Identified

The issue has been identified and we are working to resolve it.
Posted Jan 07, 2025 - 03:00 UTC
This incident affected: Systems (Transformations).