3rd Party: Some Recharge Connections Failing with HTTP 422 Error
Incident
Report for Fivetran
Resolved
Incident: 3rd Party: Some Recharge Connections Failing with HTTP 422 Error
Description: An issue was identified affecting Recharge connections, where syncs were failing with an HTTP 422 error. The affected endpoint is /customers//delivery_schedule, which is a child of the Customer entity. The source server returned a 422 response with the following message:
{"errors": {"future_interval": ["Not a valid integer."]}}
Timeline: Issue started on 2025-10-31 06:30 UTC and resolved on November 2nd 6:00 UTC
Cause: The failures occurred due to invalid responses from the source server for the customer_delivery_schedule entity, resulting in sync errors in Fivetran.
Resolution: The issue was resolved automatically without any code changes.
Description: An issue was identified affecting Recharge connections, where syncs were failing with an HTTP 422 error. The affected endpoint is /customers//delivery_schedule, which is a child of the Customer entity. The source server returned a 422 response with the following message:
{"errors": {"future_interval": ["Not a valid integer."]}}
Timeline: Issue started on 2025-10-31 06:30 UTC and resolved on November 2nd 6:00 UTC
Cause: The failures occurred due to invalid responses from the source server for the customer_delivery_schedule entity, resulting in sync errors in Fivetran.
Resolution: The issue was resolved automatically without any code changes.
Monitoring
We are skipping sync for the affected tables, which are child tables of the 'Customer' table. We are also reaching out to the Recharge team to gain a better understanding of the issue and are actively monitoring it to ensure a stable resolution.
Identified
We have identified an issue affecting some Recharge connections, where syncs are failing with an HTTP 422 error. The affected endpoint is "/customers//delivery_schedule", a child of the 'Customer' entity. The source server is returning a 422 response with the message: "{"errors":{"future_interval":["Not a valid integer."]}}"
This incident affected: Finance connectors (ReCharge).