Third party: Apple Search Ads connectors failing with 500 internal server exception error.

Incident Report for Fivetran

Resolved

The connectors were failing due to 500 internal server exception error while querying the metadata endpoints and it mostly affected product-pages endpoint, the issue got auto resolved since the intermittent errors were no longer observed after some, it was observed around 8:00 till 11:00 (UTC) time.

Posted Mar 26, 2025 - 12:21 UTC