Documentdb Connector Sync Rescheduled

Incident Report for Fivetran

Resolved

Description:
Documentdb Sync: Rescheduled After Failure (No Action Needed)

Timeline:
This issue began at 2025-03-07T04:45:00.00Z UTC and was resolved on 2025-03-07T05:15:00.00Z UTC.

Cause:
To improve SSH tunneling connections, internal changes were implemented, which led to connector sync rescheduling.

Resolution:
The safe deployment feature automatically reverted connections to the old build, which allowed syncs to succeed.
Posted Mar 07, 2025 - 05:00 UTC