Fivetran: Calls to Fivetran REST API failing with 500 status code

Incident Report for Fivetran

Resolved

This incident has been resolved.

Posted Apr 16, 2024 - 15:23 UTC

Monitoring

We have implemented and deployed a fix for this issue.
The error rate has subsided, and we will continue monitoring issues with API calls to ensure it is fully resolved.

Posted Apr 16, 2024 - 14:48 UTC

Update

We have identified the root cause of the issue and are preparing a fix.

Posted Apr 16, 2024 - 12:55 UTC

Update

We have identified an issue where Fivetran REST API calls are failing with the error "class com.fivetran.integrations.functions.common.warnings.UnableToParseSyncId#exception is null". We are currently investigating in more detail and will provide additional updates accordingly.

Posted Apr 16, 2024 - 09:45 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Apr 16, 2024 - 09:43 UTC

This incident affected: Fivetran API.