Fivetran: Unable to set up the Shopify connectors

Incident Report for Fivetran

Resolved

This incident has been resolved.

Posted Sep 27, 2023 - 02:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 27, 2023 - 01:48 UTC

Update

While installing the Shopify App for setting up a connector, it fails with the message "OAuth error missing_shopify_permission: read_own_subscription_contracts" on the login page.

We're working on a fix.

Posted Sep 26, 2023 - 22:24 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Sep 26, 2023 - 22:12 UTC

This incident affected: Sales connectors (Shopify).