Fivetran: Hybrid Deployment: Connections are not being scheduled correctly since 04:00 UTC

Incident Report for Fivetran

Resolved

Since releasing the hotfix, we have seen the number of pending syncs reduce back to the normal level. We do not expect any further delayed syncs related to this issue.

Posted Jul 31, 2025 - 11:40 UTC

Monitoring

The root cause of the issue has been identified as an issue with passing requests between Fivetran's orchestrator service.

We have deployed a hotfix which is expected to resolve the issue. We will continue to monitor for delayed syncs.

Posted Jul 31, 2025 - 10:20 UTC

Identified

An issue has been identified that is preventing Hybrid deployment syncs from being scheduled correctly.

Posted Jul 31, 2025 - 04:00 UTC