Fivetran: Some customers in the europe-west2 region may experience delays in webhook event syncing
Incident
Report for Fivetran
Resolved
This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connections are syncing successfully.
Incident Summary
Description:
We identified delays in syncing webhooks connection events in the europe-west2 region.
Timeline:
This issue began on December 28th at 07:00 UTC and was resolved on December 28th at 11:15 UTC.
Cause:
A misconfiguration in the scheduling system led to delays in the processing of webhooks connection events.
Resolution:
A fix has been implemented and all affected connections events processing have returned to normal functionality.
Incident Summary
Description:
We identified delays in syncing webhooks connection events in the europe-west2 region.
Timeline:
This issue began on December 28th at 07:00 UTC and was resolved on December 28th at 11:15 UTC.
Cause:
A misconfiguration in the scheduling system led to delays in the processing of webhooks connection events.
Resolution:
A fix has been implemented and all affected connections events processing have returned to normal functionality.
Monitoring
A fix has been implemented.
We will continue to monitor until the events processing return to their normal functionality.
We will continue to monitor until the events processing return to their normal functionality.
Update
The issue has been identified and a fix is being implemented.
Update
We are currently investigating in more detail and will provide additional updates accordingly.
Identified
The issue has been identified and we are working to resolve it.
This incident affected: Event connectors (Webhooks).